Mystrika
Koncert is an AI-powered sales dialer and remote salesfloor platform that helps B2B teams make more phone conversations with ultra-low latency connects, automated local presence, and intelligent call management.
Koncert positions itself as the only ultra-low latency AI dialer platform in the B2B sales engagement space. While many tools focus on email automation, Koncert doubles down on phone conversations, offering a suite of dialers and a virtual salesfloor designed to help teams book more meetings through voice. The platform has been around for 15 years and has matured into a robust solution for organizations that still rely heavily on the phone as a primary outreach channel.
The core of Koncert is its AI-powered dialing engine. The platform offers four dialer types: an AI Parallel Dialer that calls multiple numbers simultaneously, an AI Power Dialer for sequential calling, an Agent-Assisted Dialer for live handoffs, and a simple Click-to-Call option. This flexibility allows teams to choose the right dialing mode for their workflow. The key differentiator is the ultra-low latency network that embeds phone tech and AI together, delivering lightning-fast connects and giving reps a fighting chance to start a conversation before the prospect hangs up.
Beyond dialing, Koncert includes a multi-channel cadence tool (Koncert Cadence) that sequences phone, email, video, and social touches. The AI PitchLab add-on helps managers coach reps on objection handling, and the Waterfall Data Enrichment feature automatically replaces bad numbers or fills in missing contact details from multiple data sources. Automated Local Presence selects a local area code caller ID based on the prospect's location, and the Caller ID Health system monitors numbers for spam flags and removes problematic ones automatically.
Pricing for Koncert is not publicly listed on the salesforge directory or the company's website. Prospective buyers need to request a demo to get a quote. This is common for enterprise-grade dialers, but it does make it harder to compare costs upfront. Given the feature set and the target audience of mid-market to enterprise sales teams, Koncert likely falls into a premium pricing tier. The value proposition is clear: if your team can increase connect rates by 50% and make 8x more conversations, the ROI can be substantial.
Koncert is best for B2B sales organizations where phone outreach is a primary driver of pipeline. SDR teams, account executives, and inside sales managers will benefit most from the parallel dialing, real-time coaching, and analytics. The Remote Salesfloor feature is particularly valuable for distributed teams that want to recreate the energy of a war room. However, teams that rely almost exclusively on email or LinkedIn may find Koncert's phone-centric approach less relevant. For those who live by the phone, Koncert is one of the most mature and effective dialer platforms available today.
Features
- AI Parallel Dialer, AI Power Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer
- Multi-channel sales cadence (phone, email, video, social)
- AI PitchLab for coaching and objection handling
- Waterfall Data Enrichment to replace bad or missing contact data
- Automated Local Presence (local area code caller IDs)
- Automated Caller ID Health monitoring and spam number cleanup
- Real-time analytics at rep and list level
- Remote Coach (live call monitoring and silent coaching)
- Remote Salesfloor (virtual call blitz and ride-along)
- Conversation Intelligence (AI objection detection and call library)
- Parking Lot (quarantine bad numbers via workflow rules)
- CRM sync and integrations with popular apps
Pros
- Ultra-low latency dialing with 8x more prospect conversations
- Up to 50% higher connect rate due to local presence and clean caller IDs
- Easy to use and quick to onboard, as noted in G2 reviews
- Comprehensive coaching and collaboration features for managers
Cons
- Pricing not publicly disclosed, may require a demo
- Primarily focused on phone outreach, email and other channels are secondary
Best For
B2B sales teams, SDRs, and account executives who need to maximize phone conversations and connect rates with intelligent dialing and real-time coaching.