Praiz helps sales teams and sales leaders automatically update and maintain their CRM by leveraging AI to extract data from conversations, including meetings and calls, and populating the CRM with clean and accurate information.
Praiz is an AI-powered conversation intelligence platform built specifically for sales teams that want to eliminate manual data entry and get more value from their customer conversations. Rather than just recording calls, Praiz actively extracts key data points, scores interactions, and pushes clean, structured information directly into your CRM. It positions itself as a video hub for modern teams, but its real strength lies in turning spoken words into actionable records without any human intervention.
The platform's core capability is its AI agents that listen to calls and meetings, transcribe them in over 100 languages, and then automatically populate CRM fields based on the conversation content. This goes beyond simple transcription -- Praiz can identify deal stages, capture next steps, log objections, and even generate post-call summaries and follow-up emails. The AI templates are fully customizable, so teams can define exactly what data matters to their sales process. Praiz also offers an MCP server that lets you connect tools like Claude, ChatGPT, and Gemini directly to your conversation data, opening up additional analysis and automation possibilities.
Pricing is straightforward at the entry level. The Starter plan is free and includes basic features with email support. The Professional plan costs $12 per month and adds advanced features, priority support, and API access. Enterprise plans with custom pricing are available for larger teams that need dedicated support and tailored solutions. Praiz also offers free trials and demos, making it easy to test before committing. Given the time savings -- up to two hours per rep per day -- the Professional plan pays for itself quickly.
Praiz is best suited for sales teams at startups, scale-ups, and SMBs that rely heavily on CRM data but struggle to keep it updated. It's particularly valuable for organizations where reps spend significant time on manual note-taking and data entry after calls. The tool integrates natively with major CRMs like Salesforce, HubSpot, Pipedrive, Dynamics 365, Zoho, Planhat, and Attio, so it fits into existing workflows without disruption. However, teams looking for a general-purpose conversation intelligence tool for customer support or marketing will need to look elsewhere -- Praiz is laser-focused on sales.
The platform has earned a perfect 5/5 rating on both G2 and Capterra, and is trusted by over 500 teams worldwide. Users consistently praise the accuracy of the transcription, the ease of CRM integration, and the tangible time savings. The main drawback is the setup complexity: mapping CRM fields and customizing AI templates requires some upfront effort, though the documentation is clear and the process can be completed in a few hours. For sales leaders who want real-time visibility into deal health and rep performance without asking their team to do extra work, Praiz delivers a compelling, no-fuss solution.
Features
- Auto-filled CRM fields
- Powerful automations
- Fully customizable AI templates
- Privacy focused data encryption
- Accurate speech-to-text transcription
- Advanced CRM integrations
- AI Agents Library
- Custom AI Agents
- Insights and analytics
- MCP Server integration
Pricing
Pros
- Saves up to 2 hours daily by automating CRM updates
- Advanced AI insights and full sales visibility
- 5/5 rating on G2 and Capterra
- Trusted by 500+ teams worldwide
- Immediate CRM updates and clear visibility on deals and follow-ups
Cons
- Enterprise pricing not publicly listed
Best For
Sales teams at startups, scale-ups, and SMBs looking to automate CRM updates and gain conversation insights.